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Man Meets Machine The Future of AI Recruiting

In 2022, AI recruitment and assessment tools are still in their infancy and, in many cases,
are “less than perfect”. Ai recruiting systems are plagued by problems that limit AI
development in many fields. The most important of these is that machines cannot use
abstract reasoning to perform complex reasoning tasks and extract deep meaning from
data. Even the most advanced AIs are far from replicating the human brain’s capabilities.
One of the essential functions of the human brain is the ability to understand other people
and to attribute meaning to their behaviour. This requires a higher-level analysis of
cognition that can see the whole from the sum of its parts. We are primarily talking about
psychological science here. Psychology is based on the idea that many factors (or
“individual differences”) make each of us unique. Psychology attempts to study and
measure these individual differences to understand human behaviour’s causes and
predict how individuals will behave in certain future situations.
When hiring, measuring and interpreting individual differences is key to determining a
candidate’s success. Psychologists conduct behavioural studies specifically for this
purpose. For an “AI Psychologist” to do an equal or better job than humans, they need to
understand and interpret individual differences the same way as humans. In other words,
AI researchers need to think like psychologists to make a real difference.
This begs the question; how do psychologists measure individual differences?
Psychologists measure individual differences using psychometric methods that
emphasise the interaction of cognition and expert judgment.
Psychometrics is: “A field of study dealing with the theoretical and methodological
assessments of psychology, including the measurement of knowledge, skills, attitudes,
and personal characteristics. This field is primarily concerned with the study of differences
between people. It consists of two main components.
Research Project Areas,
1.Equipment design and measurement methods​

2.The development and improvement of theoretical measurement methods.”

Psychology provides us with the tools to ensure accurate and reliable measurements of
the individual characteristics that make us who we are (e.g., our personality, attitudes,
intelligence etc.). In psychometric science, we refer to these properties as “constructs”.

Constructs are defined as:

“a proposed characteristic of a person, which usually cannot be measured directly, but can
be measured by several measurable indicators or variables.”

Measuring constructs requires a set of expertly constructed tools that can “see below the
surface” of a person to understand their individual differences.
Psychometrically robust measures of structure-based individual differences are
fundamental in establishing quality recruitment assessments. By creating predictive
recruiting tools, trained professionals (usually Industrial or Organisational psychologists)
use their judgment to identify the specific constructs needed to succeed in a particular
job, then psychometric tools to assess the candidate’s status in determining the
relationship to those constructs.
Artificial intelligence does not rely on individual differences because it cannot understand
them. Instead of making expert predictions based on psychometric measures of
constructs, AI essentially “learns” patterns in the data and applies that learning to make
predictions on new data sets. For instance, AI can examine datasets such as CVs to
identify word and phrase structures that can predict job success. This AI can be “trained”
on a dataset based on the CVs of high-performing incumbents.
The AI ​​compares patterns in the data in the applicants’ CVs to patterns in the information
in the CVs of successful employees. While this approach is viable, it represents a
theoretical, data-driven approach to predictive modelling known as Dustbowl empiricism.
Thus, Although AI can be trained to recognise “signatures” that can predict human
behaviour, it cannot generalise this information to match psychometrically measured
constructs. Without this understanding, AI cannot identify individual differences. An AI’s
inability to understand people through the lens of individual differences means that AI
systems make bad psychologists!
What are the Key Issues surrounding the use of recruitment AI?
∙We are still in the early days of AI-based recruitment technologies, and many do
not meet muster. Fully automated recruitment bots have yet to outperform reliable
models for measuring individual differences using cognitive tools. ​

∙AI behaviours are not generic. AI struggles to generalise in many situations. AI tools
are very specific to the dataset they were trained on. Thus, results may be difficult
to replicate when applying AI ​​to new data. This issue is called model “overfitting”
and can be highly problematic when applying AI to other contexts. Empirically
keyed models, such as those used in AI, tend to be unstable over time and need to
be constantly retrained.​

∙AI comes with risks. Although it is not illegal to use AI to conduct personnel
research, it is required to adhere to the same standards as all recruitment research.
Ai tools must demonstrate that their performance assessments are attributable to
critical business success factors. Compliance is at risk if an AI ​​cannot be shown to
measure these parameters directly. This is especially true for complex neural
networks that make up deep learning AIs.
​

∙Empirical methods of pattern recognition and AI-assisted decision-making can
introduce biases. Although machines can be trained to avoid these biases, the risk
remains. This is the case with very sophisticated black boxes that learn in ways that
cannot be fully explained. Fortunately, many research professionals using AI are
doing the right thing, evaluating processes and eliminating bias.
Significant resources have been invested in developing artificial intelligence that can use
large datasets to predict career success; individual psychometrics remain essential for
accurate employee evaluation.
Although AI technology continues to develop and forge forward through solid investment,
it is far from reaching a human-like understanding. This will take some time and may well
require human-machine collaboration. Chess is an excellent example of what can happen
when humans and machines work together. While a computer can beat any human 100%
of the time, a computer-human playing together can beat even the most advanced chess
computer. AIs don’t need higher intelligence to help us hire good people. Today there are
many scenarios where AI works with psychologists to help them do their jobs better. In
terms of recruitment, combining AI and synergistic assessments can assist organisations
in reliably improving their ability to predict business success by understanding individual
differences.
So, what does the future hold?
Beware of “Silver bullet” solutions claiming an immediate effect on results. The
implementation of “New AI” requires a long-term approach. Think of your data as
constructs, not just patterns. Don’t discount psychometric-based measurements as part of
the assessment mix. Don’t rely solely on data patterns to predict career success.
An intelligent approach may be to assemble multidisciplinary teams consisting:
Psychologists, Psychometricians, Data Scientists, Developers and Business / HR SMEs.
Firstly, conduct a thorough job analysis and then collaborate on using AI to build the
psychometric models needed to understand and measure individual differences.
Success will require psychologists and computer scientists to understand and accept
each other’s perspectives. Although challenging, there is a lot to gain by using AI to help
psychologists better understand individual differences.
While AI may be able to automate some aspects of the recruitment process, it is unlikely
to fully replace human recruiters. Instead, AI can be seen as a tool to help recruiters be
more efficient and effective in their roles. In addition, by automating some of the more
mundane tasks associated with recruitment, AI can free up recruiters to focus on more
strategic tasks, such as identifying top talent.

Screenshot 2023-01-04 at 10.33.20

5 Reasons to Use a Search Firm to Hire Your Next Leader

The traditional approach to recruiting new leadership talent for growing businesses is 

obsolete. 90% of companies prefer to use specialist recruitment firms to select and build 

their Leadership teams. 

If you’re looking to grow your business, consider enlisting the help of a specialist Search 

firm. Search firms are responsible for finding senior and C Suite candidates for companies. 

They work with you to define your job specification and high-quality source candidates. 

This process frees up your HR department and helps fill senior vacancies faster. Plus, it’s a 

talent guarantee. If a candidate leaves the job during probation, most companies 

immediately replace that person. 

It’s essential to do your research before hiring a recruiting company for your business. 

Read on to learn why you need a recruiting firm. 

1. Use a Search firm to save time 

HR is often responsible for recruiting and onboarding new employees, but that’s not all 

they do. They spend most of their day buried in paperwork and policy. 

You save time and money when you enlist the help of a search. The recruiting firm takes 

care of everything, especially the initial recruitment process steps. They screen the 

tsunami of applications and CVs, freeing up your desk. 

The company’s head hunters only send candidates who are worthy of consideration. That 

way, your HR team can handle many applications. 

2. They help you hire qualified employees 

Search firms use strict criteria when looking for qualified candidates. They only forward 

applicants with relevant-looking keywords and qualifications for you to screen through. 

The process involves thorough research and screening. Companies take the time to 

research CVs and contact professional references where appropriate. Additionally,  they 

conduct exhaustive background checks on behaviour and reputation.  

Once a candidate is found, most companies brief candidates,  schedule an interview and 

provide a location. 

3. Interim and Permanent employment solutions 

Search firms will take the time to analyse your business needs, develop a strategy, and 

hire you to meet deadlines. Take staff augmentation projects, for example. These projects 

range from less than a year to nearly a decade. Companies understand your internal 

processes and recruit to meet demand. They know how to source talent and staff for 

short-term and long-term solutions. 

4. Search and Selection Firms Have a Wider Reach 

HR departments typically limit their searches to local talent. This process helps them save 

time and money. It also limits their quest for better candidates. Companies go beyond 

where HR stops hiring. They look for active and passive candidates, giving them a wider 

reach. This process gives you access to a larger pool of qualified candidates. 

5. You protect your professional image 

Not all companies have the ability to recruit professionals. They need more in-house 

experts who can find suitable candidates. A company is a retreat for experts. They help 

you maintain a professional image while doing professional work. A company that works 

for you. one recruitment company does more than satisfy your business; it grows it. Hire 

Optitude today to find the best talent. 

jurien-huggins-unsplash-Emotional Self Harm

Mental Self-Harm – 3 Ways We Abuse Ourselves

The concept of Self-Harm is generally confined to acts of physical self-abuse, but observation of our own inner dynamics, reveals the same phenomenon taking place mentally, well before it manifests in our behaviour.  It starts with mental self-harm

“Perhaps the most damaging way in which we use our imaginations against ourselves is through the creation of self-images that deny our full potential: I can’t do that; I don’t deserve this; they have all the luck.”

In this article we explore three ways in which all but the most self-aware and emotionally intelligent are constantly compromising their mental health by indulging in addictive, repetitive and habitual cycles of thinking and feeling:

1. Imagination

To illustrate how we abuse and inflict Mental self-harm on our imaginations, a thought exercise may help: Stop whatever you’re doing and look at all the man-made artefacts that you’re surrounded by: tables, chairs, buildings, computers, cars etc. Each of these began life in someone’s imagination as a thought. It was conceived as a concept in the womb of a mind – the imagination. In many cases these creations are the results of millions of human imaginations interacting over decades, centuries and millennia.

Our imaginations are, arguably, the single most powerful faculty that we are in possession of, to do with what we will. Your imagination is available to you at every waking moment of your life, to create whatever thought-form you desire, with no exceptions.

But, of course, your imagination doesn’t care how it’s used – it is just a tool. So when you use it to create scenarios in which you imagine yourself to be less than you are, this is problematic.

Using your imagination to create a self-image that is not professionally competent, in spite of your achievements, Imposter Syndrome, is a common form of abuse that most of us will experience.

Another is the creation of imagined situations that we fear – the worst case scenario – sometimes masquerading as planning. The continued imagination of these outcomes with their attendant feelings – worry or anxiety – has a causal link to depression.

But perhaps the most damaging way in which we use our imaginations to inflict mental self-harm against ourselves is through the creation of self-images that deny our full potential: I can’t do that; I don’t deserve this; they have all the luck.

2. Sympathy

Originally meaning affected by like feelings, Sympathy is the admission of others’ feelings into one’s own experience, rather like open guitar strings will vibrate in sympathy with a human voice. But the problem is fundamental: how can we ever be quite certain that we are feeling what the other is feeling? And even if we were able to experience another’s feelings, to what end?

A surgeon needs no personal experience of a heart attack to perform heart surgery. A psychologist need not be a psychopath to work with one. The fact that I cannot feel someone’s emotions does not mean that I don’t want to help them. That I am aware of their distress is enough to evoke a compassionate response.

Sympathy is an abuse of one’s own feeling system and can all too easily degenerate into ownership of, and responsibility for others’ challenges. This syndrome not only burdens the sympathiser with feelings they are not entitled to, it also interferes with the other’s ability to respond accordingly.

3. Criticism

Entertaining negativity about your circumstances, yourself and your relationships is another form of mental self-harm. The etymology of the word critic suggests a sense of separation into parts, and discrimination between those parts. Hence the symbology of the sword of justice. A similar metaphor is used with regard to the intellect which is intended to be sharp, as in a rapier wit.

So when the criticism is turned upon oneself, the sharp mind can inflict the most appalling damage on itself, reducing self-worth, self-esteem and self-confidence, to ultimately create psychopathology.

Yet criticism of others, although superficially different, does not protect the critic who still chooses to immerse themselves in the negativity of their own creation. And, of course, if the criticism is projected, then the source is the same.

So why do we habitually engage in these practices that destroy our well-being? One answer is that the western system of education prizes the intellect above everything, and that little else gets a look-in.

And so, if all you have is a hammer, everything looks like a nail… or rather:

If you live by the sword, you die by the sword.

Businesswoman Giving Speech On Business Meeting With Colleagues, Discussing Work Ideas And Projects, Making Presentation Standing In Modern Office. Teamwork, Entrepreneurship, Corporate Meeting

5 Ways To Deal With Redundancy Positively

Losing your job is difficult in any situation, especially in today’s economy. But, regardless, whether you are a highly educated senior executive or someone just starting their career is informed that they no longer have a job, it will shock them.

Many people will experience a period of grief following Redundancy. Some individuals are more resilient than others in dealing with this challenge. Supporting yourself through the tough time after Redundancy can be difficult.

“Many people will experience a period of grief following Redundancy. Some individuals are more resilient than others in dealing with this challenge. Supporting yourself through the tough time after Redundancy can be difficult.”

Therefore It is essential to

 

1. Understand what Redundancy is and is not!

The most important thing is to remember is that Redundancy is not a reflection of an individual’s abilities or work skills. Instead, redundancy results from companies assessing their ongoing organisational structure according to future direction and strategy.

Redundancy is a notice that a job and its duties are no longer needed. It is essential to be aware that this is not about an employee personally; this program results from downsizing organisations. The company may reduce its size or change its direction, including outsourcing various business functions.

2. It is essential to be aware of the different stages of grief.

It is essential to understand the various stages of grief that may follow the notification of a redundancy. One popular model is the “Dancing with Sarah” model, which is an effective way to help individuals step through their feelings following a redundancy. It focuses on the various emotions that people may feel following the event:

1. Shock

2. Anger

3. Resistance

4. Acceptance

5. Help

Each person will go through these stages at their own pace and may move back and forth between them before reaching “Acceptance” and finally seeking “Help.” Some people may stay in the “Anger” and “Resistance” stages for a more prolonged time than others. Other people may take longer to reach the acceptance stage than first expected. Many find it challenging to transition into the acceptance stage at first. If individuals can identify and label the emotions they are feeling, they are more likely to seek possible job opportunities that may be better suited to them.

3. Seek Professional Support!

Some people receive a customised outplacement support program from their job that suits their needs. Others may not receive any support at all, or the support they receive does not fit their needs. Following their redundancy, some people need ongoing help throughout the transition process. A period of Redundancy (and support) is more successful in securing a new job sooner. Accredited career consultants such as Optitude OCC specialise in tailored outplacement and transition programs that provide personal support during this challenging time. They act to boost your confidence and self-esteem and significantly increase your chances of finding a new job sooner.

4. Don’t wait!

Please do not make the mistake of waiting until you have received severance pay before looking for a new job! The recruitment process typically takes about twelve weeks, so it’s best to start looking right away. This timeline covers the different stages of applying for a job, from the application to the interview stage. Please note that this does not include the time it can take for an application to succeed. Given high unemployment rates, many people are looking for work, even if they don’t respond immediately. Therefore, if you are looking for a new job, you should search various sources for alternative employment (Never rely on a single interview)! This will improve your chances of finding a new position sooner and reduce the risk of being financially affected by redundancy.

5. Remain positive

Losing workmates and colleagues you have come to know well is daunting, and it is often difficult to remain positive when all of your friends are gone. Nevertheless, it is essential to maintain a positive attitude, as this will increase both your chances and speed of finding new future work opportunities.

It is only too easy to fall into the “victim” mindset where you ask yourself “, why me?”…..So!

!!Tough Love Warning!!

In the words of the speaker and author Mel Robbins

“You are never ever, ever, ever going to feel like doing the things you need to do to have what you want! You are always going to need to push yourself. You’re always going to need to parent yourself. No one is coming to tell you to apply for that job!”

Being positive involves having a good attitude, not being focused on what “comes next.” You can maintain a positive outlook by Following Optitude’s 5 Commandments of the job search. These commandments are like Lighthouses! Follow them to a bright future or break yourself against the rocks on which they sit. Your choice?

Optitudes 5 commandments of Redundancy are as follows:

1. “My position at work was made redundant – Not me as an individual – I refuse to feel sorry for myself as this is a wasted emotion.”

2. “I will be highly proactive in my job search, focusing on both the “passive” and “active” Job Markets.

3. “I will proactively and thoroughly research new jobs, opportunities, companies and industries online.”

4. On notice of redundancy, I will act as if I want to keep my job until the bitter end, leaving with pride, dignity, and a good reference. (Warning! You may feel tempted to tell your boss some “home truths” at the end! Very simply, please don’t do it!)

5. If I am no longer employed, I will continue to operate as if I am employed. Why? Because finding a job is a full-time job!. I will wake up at the same time each morning, rise, shower, dress for work, do my regular tasks, and work to a to-do list in my Job search.

Understanding redundancy and the stages you may go through will help you be more resilient if and when it happens. It is important to remember that you and only you can choose your reaction to redundancy. The decision to make it a positive experience or an unfavourable one is solely in your hands! I Advocate picking the former.

Think about redundancy as an opportunity to open your eyes to new possibilities, as this will ensure that you get the most out of your situation. In addition, the transition period is an opportunity to find an ideal career, learn new skills and build new relationships. By remaining positive and looking at all options resulting from Redundancy, you will get the best possible outcome for yourself and your career.

pexels-riccardo - Summit Syndrome

Summit Syndrome & Three Ways to Beat it

The term Summit Syndrome was coined by George D. Parsons and Richard T. Pascale in their 2007 HBR article Crisis at the Summit.

In it they describe the feeling of emptiness that can immediately follow the attainment of a hard-won goal – a success – particularly in terms of career progression, promotion and getting to the top of the ladder.

This experience is widespread in the corporate world, if not in magnitude (we’re not all CEOs), certainly in character – it can just as easily apply to the successful completion of a project. It may also lie behind the difficulties some top sports stars experience after winning everything in sight, but ultimately being faced with the prospect of never winning again.

In work, it is all too easy to divert one’s attention from the lack of meaning derived from a particular initiative by immediately embarking on another. The problem is, this strategy is not sustainable – sooner or later the individual will have to come to terms with their deferral. Some only do this when it’s too late.

“The term Summit Syndrome was coined by George D. Parsons and Richard T. Pascale in their 2007 HBR article Crisis at the Summit”.

So here are 3 ways to help us pre-empt this debilitating syndrome, replacing it with a healthy sense of meaning and fulfilment.

1. Get Real About Your Purpose

Your purpose is not to climb the ladder, earn a living, get famous, be the best parent, or anything that gets judged by an external frame of reference. They will all enslave you, firmly and unrelentingly, to the activity required to achieve them. And they all have a sell-by date, beyond which they become meaningless.

Instead, acknowledging that the purpose of life is to live – as vacuous as that may sound – at least brings one’s attention to the present moment, the only point in time with any and all life in it. Even the idea that there is no purpose at all can achieve the same, providing it doesn’t equate with the far more destructive idea that life isn’t worth living.

For supporting evidence, just watch children at play and observe where their attention is and what they are aware of. Regrettably, most of us have this presence knocked out of us early on as Philip Larkin describes in This Be The Verse.

2. Beat Summit Syndrome by Doing What You Want

What else can you do? The challenge is to get clarity on what you really want – not in a sex, drugs and rock n’ roll’ way, but in a way that aligns with your integrity (wholeness), your skills, wisdom and environment.

When you are true to that inner guidance, meaning is not constrained to an outcome – it is found in each moment of life. So life becomes an experience in its own right, not a means to a vainglorious end. It also protects against the seductive allure of acting according to other’s wants, if only to avoid conflict or criticism.

In fact, fear is the greatest inhibitor to doing what you truly want as you confront the spectres of poverty, opposition, failure and derision.

The intention behind Do what you want is not to be confused with that of a similar dictum – Do what thou wilt – that has been appropriated by various groups to justify suspect activities.

3. In Order to Beat Summit Syndrome – Deliver Your Value

In terms of one’s mundane purpose, whatever that is, by far and away the best strategy is to get out there and deliver it. Most of us pay too much attention to how it will be received, or what we will get in return – something we have no control over. Consequently, many of us have suppressed this value to the point of forgetting it, as J.K. Simmons discovers in Up In The Air:

We have far more discretion over what we put out, and that is exactly the best focus for our efforts.

Delivering what we naturally gravitate to, what we love to do and what enlivens us, is the only sure-fire way to fill our lives with meaning, purpose and achievement. Then, and only then, does the path we take become an integral part of our lives, not just a means to reaching another goal.

So, in summary, clarifying your purpose, doing what you love and getting that out to the world will ensure that the path that you take is as worthwhile as the destination – in fact, much more worthwhile than any summit.

Ego

Ego: The Enemy of Good Leadership

Ego, Why is it Important?  Picture the following scenario. The company is falling apart and its survival is in the balance. It has:

Investment, Technology, Markets, Expertise, Experience, Prospects, Good People…

Basically, everything it needs to succeed. And yet it may not. Why?

The reason is quite simply ego. The shareholders, chairman and chief exec are all at war with each other. They have seen eye-to-eye on much, but disagree on some important issues and cannot – will not – find any accommodation, compromise, or entertain a meeting of minds. The deafening mantra behind all their communication is:

I’M RIGHT – YOU’RE WRONG

And when your identity is invested in knowing what you are talking about – being successful, being the expert and being right – when that is challenged it generates an existential crisis. Your very being is threatened. So you fight and you fight for your life to protect the priceless, sacred ideas that you hold about yourself. It’s a nasty business.

The good news is that none of it is real. All of this is ego – just an accretion of vapid thoughts and feelings that we have about ourselves. It has no substance and no actual reality. But it can cause havoc in our relationships in direct proportion to the degree to which we identify with it. It is, without doubt, the biggest barrier that any of us have to fulfilling our true potential.

The irony is that in protecting itself, the ego destroys communication, relationships and even businesses – and for what? The privilege of being seen to be right.

Fortunately, in the real-life example above, the egos are high-profile – easy to spot and not difficult to manipulate (unless you have a big ego yourself). Some others are more difficult to see as they can appear utterly reasonable and in tune with our own ego.

Here are caricatured examples of some of the ideas (beliefs) which the individual invests their identity in, to create an ego in the process:

I’m Right – As above. Whether it’s through reason or feeling, you know you’re right. You have the intellect and experience and you will overcome any arguments to the contrary. If it’s a strong feeling you have, you will justify it with logic.

I’m Nice – You really want to be liked and will avoid confrontation to maintain the feeling of being a nice person. You simply can’t abide the thought of anyone not appreciating your efforts to accommodate and value them.

I’m Fair – Even if it means upsetting someone, you have to do the right thing. You have a keen sense of morality and could not live with yourself if you abandoned your principles just to keep someone happy or make things work better.

I’m Successful – Your status and success say it all. You have the car, the clothes and the lifestyle to prove it. Why would anyone challenge you when you are evidently more successful than those around you?

I’m The Boss – You’ve worked tirelessly to get where you are today and you have no desire to relinquish that hard-earned status. You don’t really care what people think, you’re paid the big bucks to make decisions and you carry the can.

I’m The Owner – It’s all very well for others to have an opinion but when all is said and done, it’s your business and you’re the one with everything to lose if it goes down the pan. You may listen to others but they’ll never really get what being the owner means.

I’m Surrounded By Idiots – If you’d known what a bunch of losers you’d end up with, you’d never have employed them in the first place. But if you can just keep them on the right track for a little longer, you’ll be able to sort things out – just not right now…

In practice our egos are a mashup of all or some of the above and many other beliefs too.

Let’s just make one thing clear: egos are not inherently bad. Many would assert that it is part and parcel of being human and that operating without an ego of some sort is simply not possible. So, we’re not talking about eradicating the ego.

We need leaders to look inwards and start to recognise some of the belief systems that underpin the egos they carry around with them. In fact, all of us need to do just that.

Only when you can start to perceive ego as your own construct can you begin to operate beyond it, rather than hanging on to it as if your life depends on it.

Modern Corporate Meeting Concept. Young Businessman In Medical Face Mask Giving Speech During Meeting With Coworkers In Office, Standing At Table In Board Room, Explaining Strategy And Management

The Top 4 Choices Of Emotionally Intelligent Leaders

The Top 4 Choices Of Emotionally Intelligent Leaders: Leaders exhibit a wide spectrum of behaviour and development. All too frequently, seniority appears to be more a function of ambition than competence. Emotional Intelligence is one such competency that can be worryingly underdeveloped even at the highest levels – perhaps due to the challenges inherent in not just defining and measuring it, but actively developing it in leaders.

“As a senior partner of a large consultancy commented: “I’m aware that how I walk through the office in the morning can set the mood for the rest of the day.”

In this article, rather than trying to chase definitions and reduce EI (or is it EQ?) to a series of parameters with no agreed units of measurement, we’ll examine the top 4 choices of strategy  adopted by emotionally intelligent leaders:

1. Deliverables First, Receivables Second

Although JFK’s somewhat overused dictum:

“Ask not what your country can do for you, ask what you can do for your country.”

reflects noble altruism, it is also highly practical. It is far easier to exercise control over, shape and develop what you bring to the world, than what you take from it. Emotionally intelligent leaders know that however seductive the rewards of work might be, focusing on delivering your organisation’s value to market has to be its priority – that, after all, is its purpose – not the collection of revenues.

They also experience that the more emphasis they place on delivering real value, the more easily income flows in return.

2. The Temporary Suspension of Judgement

The ability to suspend and bypass one’s critical faculties is valued by emotionally intelligent leaders. In doing so they can connect fully with their colleagues, listen attentively and allow curiosity to guide them to greater clarity. Listening to learn, rather than waiting to rebuff, is the strategy.

This meeting of minds creates empathy and facilitates creativity – it’s a divergent process that welcomes new possibilities. It is the antithesis of our overused faculty of discrimination which, rather like a sharp knife, dissects and divides. Sitting on the fence is the best place to see both sides clearly before deciding which to choose.

Of course both these faculties of mind have their place, but when one dominates, emotional intelligence suffers.

3. A Focus on Behaviour Over Words

Emotional Intelligence is a consequence of self-awareness which aligns what we say with how we behave. When there is a disconnect between speech and action, it erodes trust, communication and relationships.

Ultimately it is action that speaks louder than words, and it is the actions and behaviour of leaders that shape organisational culture to a far greater extent than the words they use.

As a senior partner of a large consultancy commented: “I’m aware that how I walk through the office in the morning can set the mood for the rest of the day.”

Emotionally Intelligent leaders tend to speak less and listen more, as a result of this insight. Or as Lao Tsu put it:

A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.

4. A Healthy Aversion to Beliefs

Of the top 4 Choices of strategy, the final one is key! What we believe, we invest our identity in – we give it life. The problem is that what I believe, you may not – a familiar scenario, independent of evidence and proof. Emotionally intelligent leaders get this, and rather than investing their being in ideas, develop wisdom through experience. In this way they neither accept nor reject a hypothesis until it has been tested.

Paradoxically, this approach puts believers and non-believers in the same category: they both believe – one in something, the other in nothing. Both exclude the alternative. The faithful and the atheist alike pin their faiths to different masts – whereas the emotionally intelligent admit their ignorance, and content themselves with simply not knowing.

Not knowing leaves the mind open to new perspectives – knowing shuts it down.

In making these four choices, the emotionally intelligent leader is aware of working against their own habits and reactive urges, to establish a clearer, calmer and more balanced response to the shifting world around them.

This work is inner and personal and often invisible – the results are for all to see.

pexels-cottonbro-Resigning from your job with dignity and pride

How to Resign From Your Job With Dignity and Pride!

Congratulations! You have just been offered a fantastic new job, but there is just one problem; you need to resign from your current position. Maybe you liked your job, and you will miss working there. But, on the other hand, perhaps you hate it and are counting the days till you can leave for good.

“The exit interview is a business formality that should not be treated as a therapy session. When Human Resource professionals ask why you are leaving, give upbeat answers

My clients often tell me they are nervous about telling their boss they want to quit since they worry
the boss will be angry at them. In addition, they feel guilty about leaving the work they have done behind or that someone else may have to take over while they are gone. Nevertheless, when asked if they think how they resign from a company might influence their careers in the future, they act surprised when I tell them a simple resignation notice could affect their career in the future. It is essential to get it right.

10 Tips to Resign with Grace, Style & Dignity

1. Follow your company’s written policy regarding notice. Every so often, my clients feel sorry for their former colleagues. So, they stick around an extra week (or even an extra month). Inevitably, they begin to feel like a fifth wheel. Nearly everyone says, “Next time, I’m leaving right away!”

  1. After you leave, do not accept any job-related calls from your company unless you have a written consulting contract. It’s essential to give the notice the company requests. If your boss miscalculates your notice period and asks for extra time to ensure a smooth transition to your successor, it’s their responsibility to pay for that extra time. Your boss made a business decision requiring “x” weeks’ notice. If the amount of time needed for a smooth transition is underestimated, it is up to them to pay for the extra time.
  2. Study your current and future employer’s policies regarding disclosure of information and non-compete agreements. Some companies are highly protective of their process and employees. For example, you may have to leave the office immediately once you resign. Additionally, your new company may ask you not to work for your former employer, even on a part-time basis.
  3. It is always best to resign in person. A telephone conversation is second best. Regardless, you must keep your resignation confidential until the deed is done! Although challenging, resist the temptation of sharing your thoughts even with your closest companions.
  4. Expect your boss to act professionally. My clients often voice concern about what their boss will say or do, but bosses rarely are caught by surprise. Good bosses are happy when their employees advance in their careers. Thank your boss for the opportunity to learn more for encouraging you to make a great career move.
  5. Even if you hate your boss and coworkers and are looking forward to leaving, be sure to thank them. You may look back on the experience with fondness, or you may meet them at conferences or networking groups. You will almost certainly need strong references from them.
  6. If you get a counteroffer, turn it down!. A common statistic shared across industries is that 70% of those who accept the counteroffer leave in six months. If you decide to stay, get a written job contract. Why is this statistic so high? Once the psychological contract is broken with your employer, it is hard to repair. I describe the Psychological contract that we hold with work as a bone china vase. Once broken, it is hard to repair and never looks as good as it once did when it is fixed. Some of my current career consulting clients have previously accepted counteroffers but have quickly been reminded of why they initially sought to leave.
  7. The exit interview is a business formality that should not be treated as a therapy session. When Human Resource professionals ask why you are leaving, give upbeat answers: “for a better opportunity.” Mention how much you loved the company and your job. If your comments get mangled or misinterpreted in any way, you never know where they will turn up. My best advice is to take the time to think through what you are going to say.
  8. As tempting as it may be, don’t tell anyone about the details of your new job during your notice period. Many of my clients have said that they have been encouraged to share the details of their future positions whilst working notice at their current firms. Over the years, I have heard many reasons and excuses for this behaviour? Nevertheless, it is wise to keep your new employment details confidential, even from your closest colleagues at work.
  9. Focus on your new opportunity – not your past experience. Once you have left, you’re history. The very same folks who love to meet you for lunch will hardly remember your name a week later. If you haven’t changed jobs in a while, you may be in for a shock when starting your new role. Be prepared! Your first day on the job can be a real eye-opener, hopefully in a good way.
5 ways successful leaders think differently

5 Ways Successful Leaders Think Differently

By Simon Childs Managing Director

Optitude 360 Executive Search Ψ

Leadership is never “one size fits all”. The style of leadership that works in one situation may not work as well in another. The key to being an effective leader is to be adaptable and to be able to think outside the box. This means being able to come up with creative solutions to problems and inspire others to do the same.

 If you want to you must first be willing to think differently.  But what does it mean to be a leader? And how can you become one?  It’s important to remember that Leadership is not a position or a title. It is an approach to life. It is the art of mobilising others to want to strive for common goals. The leader can think differently. He sees the world in different ways, and he approaches problems from unique perspectives. He also dares to take risks and face challenges. Leaders  Here are seven ways leaders think differently:

  1. They think long-term.

They Consider Long-Term Strategy: For example, great leaders tend to be very strategic thinkers, which is reflected in their approach to business. They are known for taking a long-term view of things which means they are more likely to invest in research and development or build strong relationships with suppliers rather than simply looking for quick wins. This can make doing business with their companies a slower process, but it also means that they are more likely to be sustainable in the long term.

2 They think about the future. 

To them, the future is a blank slate they can fill with their dreams and aspirations. They are not afraid to take risks and seize opportunities because they believe that anything is possible. They are always looking for new and innovative ways to improve their lives and the world around them. They are constantly learning and growing, allowing them to stay one step ahead of the competition.


3 They think about other people and their wider team

They think of other people. They don’t just think about themselves. They’re always thinking about others and how they can help them. They’re always looking for ways to make things better for other people. Rugby is a team sport that values cooperation communication and mutual respect among its players. These values are evident in the way that teams are structured and operated. Each team has its own specific game plan that takes into account the strengths and weaknesses of its individual players. Team members must work together to execute the plan and achieve success on the field. This requires a high level of trust and communication between players. 

pexels-the-lazy-artist-gallery- 3 inicators that its time for a leader to go

3 Indicators that it’s time for a leader to go!

By Simon Childs Managing Director

Optitude 360 Executive Search Ψ

There are a few key indicators that it may be time for you to move on as a leader. Maybe you’re no longer being challenged in your current role or you’re feeling stagnant and unfulfilled. Perhaps you’re ready for a new challenge or you’re simply not happy with the current state of affairs. If any of these sound familiar it may be time to start considering a change.  There are several indicators that may signal that it is time for a change. These include:

1. Loss of support from followers:

Losing support from followers can have dire consequences for any individual or group. Without the backing of others, it becomes much harder to achieve goals or maintain power. This loss of support can come about due to a number of reasons such as a change in beliefs or values a scandalous event or simply a loss of trust. Whatever the cause those who find themselves in this situation must work hard to regain the support of others if they hope to remain successful.

2 Poor performance:

Poor Performance is a serious issue that can lead to a number of negative consequences. Poor performers may be passed over for promotions or raise they may receive negative performance reviews and they may even be fired. Poor performance can also lead to increased stress and anxiety as well as decreased job satisfaction. If you are struggling with poor performance at work there are a few things you can do to try to improve your situation.

First talk to a mentor or trusted advisor about your concerns. They may be able to offer suggestions or help you develop a plan to improve your performance. You can also try studying or practising outside of work setting goals for yourself and seeking feedback from others. If you are still struggling after taking these steps it may be time to seek professional help. A therapist or counsellor can assist you in identifying the root cause of your poor performance and developing strategies to improve it.

3 Negative impact:

If a leader is having a negative impact on their organisation it may be time for them to move on. This is especially true if the leader is not willing or able to make changes that are necessary for the organisation to be successful. In some cases, the negative impact may be due to the leader’s personal life or outside commitments which are interfering with their ability to lead effectively. In other cases, the leader may simply be ineffective at their job. Whatever the reason if a leader is having a negative impact on their organisation it may be time for them to move on.